Anti-Money Laundering & Player Identity Verification

Policy Effective Date: April 8, 2025

We maintain the highest security standards to protect our Australian players and ensure legitimate gaming activities. Our comprehensive anti-money laundering (AML) and Know Your Customer (KYC) procedures safeguard your funds while creating a trusted environment for online gaming across Australia.

Our operations are conducted through RBGAMING N.V. (Registration Number: 163051), headquartered at Zuikertuintjeweg (Zuikertuin Tower), Willemstad, Curaçao, serving Australian players with complete regulatory compliance.

Player Protection Framework

We've implemented a comprehensive security framework that exceeds industry standards for Australian online casinos. Our compliance structure incorporates international best practices, including the Sixth Anti-Money Laundering Directive (6AMLD), Financial Action Task Force guidelines, and strict data protection protocols. This multi-layered approach ensures every AUD transaction remains secure and legitimate.

Identity Verification Process

We require identity confirmation for all Australian players to maintain account security and legal compliance. Our streamlined verification process protects your gaming experience while meeting regulatory requirements. Here's what we may request:

• Official Photo Identification: Submit a high-quality, unaltered image of your current Australian driver's licence, passport, or government-issued ID card. We'll also need a selfie showing you holding your ID beside your face, plus a handwritten note containing 6 unique numbers we'll provide.
• Residential Confirmation: We initially verify your Australian address through electronic systems. When additional verification is needed, provide a recent document (within 90 days) such as utility bills, bank statements, or official correspondence showing your current address.
• Funding Source Verification: For specific circumstances, Australian regulations require documentation proving the legitimate source of your gaming funds. This standard procedure ensures all financial activities remain compliant.

Advanced Security Monitoring

Our sophisticated monitoring system operates continuously to detect suspicious activities and protect Australian players. We employ a three-tier security approach:

1. Real-Time Automated Screening: Advanced algorithms monitor all AUD transactions 24/7, identifying unusual deposit patterns, withdrawal behaviours, or account irregularities instantly.
2. Specialist Assessment: Our certified AML experts immediately investigate all system alerts, applying their expertise to distinguish legitimate gaming from potential risks.
3. Comprehensive Manual Investigation: High-value accounts or complex scenarios undergo thorough manual examination by our compliance team to ensure complete security.

Suspicious activities are immediately escalated to our designated Anti-Money Laundering Compliance Officer and reported to appropriate Australian financial intelligence authorities when legally required.

Information Security Standards

Your personal information remains strictly confidential and is never shared with external parties except when legally mandated for official investigations or regulatory compliance.

Operational Excellence

Our commitment to security extends throughout our entire organization. We've appointed a dedicated Anti-Money Laundering Compliance Officer who supervises our complete compliance framework. Every team member receives continuous AML training and regular updates on the latest security protocols, ensuring we maintain the highest protection standards for Australian players.

Compliance Training Programme

• Monthly AML awareness sessions for all staff members
• Quarterly updates on Australian gaming regulations
• Annual certification requirements for compliance personnel
• Specialized training for customer service representatives

Australian Player Benefits

Our rigorous AML and KYC procedures provide numerous advantages for Australian players:

1. Enhanced Account Security: Verified accounts receive maximum protection against unauthorized access and fraudulent activities
2. Faster Transactions: Completed verification enables quicker AUD deposits and withdrawals
3. Regulatory Compliance: Full adherence to Australian gaming laws and international standards
4. Dispute Resolution: Verified identity ensures swift resolution of any account-related issues
5. Premium Services: Access to exclusive bonuses and higher transaction limits for verified accounts

We continuously update our security measures to provide Australian players with the safest possible gaming environment while maintaining seamless access to your favourite games and AUD banking options.