Get in Touch with Our Team
Need assistance with your gaming experience? I'm committed to providing exceptional customer service to all our Australian players. Our support specialists are standing by around the clock to resolve any queries about your account, gaming options, or payment methods.
Player Support Services
Whether you need help with account verification, game rules, or processing your winnings, our experienced team is ready to assist:
- Live Chat Support: Connect instantly with our agents through the chat widget - fastest response guaranteed
- Email Support: [email protected]
- Australian Helpline: 1800-CASINO-1 (toll-free for Australian residents)
Response Times
Contact Method | Response Time | Availability |
---|---|---|
Live Chat | Under 2 minutes | 24/7 |
Within 4 hours | 24/7 | |
Phone | Immediate | Daily 8AM-12AM AEST |
Business Development
Interested in affiliate partnerships, sponsorship opportunities, or media collaborations? Our business development team handles all commercial enquiries.
- Partnership Enquiries: [email protected]
- Media Relations: [email protected]
- Affiliate Program: [email protected]
Stay Connected
Follow our official channels for exclusive Australian promotions, tournament announcements, and gaming tips:
- Facebook: Latest news and community updates
- Twitter: Real-time announcements and support
- YouTube: Game tutorials and winner spotlights
- LinkedIn: Industry insights and company updates
Legal Information
Our gaming operations are conducted under strict regulatory oversight. For official correspondence, use our registered business address:
Licensed Entity:
Digital Gaming Solutions Ltd
Level 7, 123 Eagle Street
Brisbane QLD 4000
Australia
ABN: 12 345 678 901
Regulatory Compliance
We operate under Australian gaming regulations and maintain partnerships with responsible gambling organizations including:
- Gambling Help Online
- Lifeline Australia
- BeyondBlue